Download SYSDEM's fact sheet This_is_SYSDEM.pdf SYSDEM's proprietary, high volume mail/merge server is based on Windows NT server software and is managed and controlled with a web browser. SYSDEM users only require an Internet access as well as a recent generation Web browser (Explorer or Netscape 4.x+) No other set up is required at the users end. Database Compatibility The SYSDEM server is fully operational in all ODBC database operating environments such as Oracle, Sybase, Microsoft SQL server and Access. Files are uploaded in ASCII format faciliting file management and full compatibility. Post-campaign files are updated and exported in the same ASCII format and can be uploaded to the enterprise's databases. Volume Capacity The SYSDEM application is currently configured to broadcast 300,000 messages daily. The application can also sustain up to 10 different message formats per campaign. Personalization CRM best practises require that you know your customers. Personalization improves response and click-through rates and drives sales. SYSDEM allows you to target and personalize as required each and every e-mail that you send. Targeted E-mail You can send mail to the segments you want depending on where they live, what they've bought, what they've requested or what their behaviour is. SYSDEM offers unlimited targeting capabilities. Merge Engine Personalization is achieved throught our multi-sourced merge engine that merges user data to pre-determined document formats in either text, HTML or RichMail. Delimited document fields corelate to the engine's data fields to drive personalization. Campaign Management With SYSDEM, you can measure how many messages were sent, not delivered, opened, unsubscribed and how many clicked on your offer. You can set up unlimited test cells including control groups. You have on-line access to the names and addresses of every single recipient name, e-mail address and file reference of all those that interacted with your message. URL Generator SYSDEM's URL generator produces on demand Unique Resource Locator HTML tags to minimize message size and reduce bandwidth demand. Each individual message is assigned a URL. Users can click to a site anonymously. Traceable E-mail It allows you to measure e-mail response and recipient's behaviour. This function also lets the user deliver more personalized content and report on multiple links clicked within a same message. Viewed Messages SYSDEM can detect which recipients have viewed their messages and which have clicked-through. Languages Meets ISO 8859-1 and Formal BNF Mail Standards that ensures mail delivery accuracy of 100% and mail reception conformity of over 99% in English, French, Spanish, German and Italian. E-Mail Environments SYSDEM is periodically tested and updated to ensure e-mail delivery accuracy of 100% and e-mail reception conformity of over 99% for all popular e-mail software including Microsoft Outlook, Outlook Express, Netscape Messenger, AOL, Eudora, Unix and Lotus Notes environments. Text, HTML, RichMail, AOL SYSDEM delivers in the format you want but expecially in the format your recipients want. Currently, 100% can read Text mail, more than 90% can read HTML and an emerging 15-20% prefer Rich Mail. There is in North-America over 30 million AOL users. Certain Richmail applications may require pluggins. All rights reserved Copyright by SysDem Systems inc. 1999-2004